Products must be returned within 7 days, once not opened or used with it's original receipt. We would reimburse only the cost of the item less the shipping and handling charges.
Refund: Full Refund/Resend - If for any reason your package fails to arrive please contact us and you shall receive a full refund or money back or a new package will be sent.
Non arrival of packages: TNT Drugstore.com will do its best to ensure the arrival of products that customers bought. In some circumstances its is out of our control when packages are held up in the mail causing delay and late arrival. No returns will be accepted after 7 days on arrival for local sales.
For international customers, we give 14 days to return the product upon date received. All bottles must be returned with its original seal, original condition and no way tampered with.
IMPORTANT: You must contact us prior to returning a product. A refund will not be issued without proper return authorization from one of our customer service representatives.
What is used to Prevent Fraud?
- Using the CCV verification codes found at the back of credit cards to authenticate users. Asking users for the 3 digit code for every transaction that is made decreases fraudulent activities.
- Latest scripting languages used to develop the website is designed for security issues.
- Asking customers to verify their address that was issued on the credit card.
- A customer shopping as a guest is allocated a temporary account number stored on our server and related to a number used on the computer cache (using
- cookies). Other customers can choose to create an account and login to TNT Drugstore using a username and password.